Privacy Policy
Last Updated: [12/09/2024]
At Chifa Food, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website ("Chifa Food") and our services.
1. Information Collected
We collect various types of information to provide our services, including:
1.1 Personal Information: When you place an order or sign up for our newsletter, we collect information such as your name, email address, delivery address, phone number, and payment information.
1.2 Order Information: We collect details about the products you order and the specifics of your order.
1.3 Browsing Information: We collect data about your visit to our Site, including your IP address, the type of browser you use, the pages you view, and the duration of your visit.
2. Use of Information
We use your personal information for the following purposes:
2.1 Order Processing: To process and deliver your orders and manage payments.
2.2 Service Improvement: To analyze site usage, improve our product and service offerings, and personalize your experience.
2.3 Communication: To send you order confirmations, updates, and, if you consent, marketing communications, including newsletters and special offers.
2.4 Customer Support: To respond to your inquiries and resolve any issues you may encounter with our services.
3. Information Sharing
We share your personal information only in the following circumstances:
3.1 Service Providers: We may share your information with third parties that provide services on our behalf, such as delivery companies and payment processors. These third parties are obligated to protect your information and use it only to provide the services we have requested.
3.2 Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or the safety of our users.
3.3 Business Changes: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new parties involved.
4. Information Security
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
5.1 Access Your Information: You can request a copy of the personal information we hold about you.
5.2 Rectify or Delete Your Information: You can request the correction or deletion of your personal information.
5.3 Withdraw Your Consent: If you have consented to receive marketing communications, you may withdraw that consent at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
6. Cookies and Similar Technologies
We use cookies and other tracking technologies to collect information about your use of the Site and improve your experience. You can configure your browser to refuse cookies, but this may affect the functionality of the Site.
7. Links to Third-Party Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies.
8. Children
We do not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will promptly delete it.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the update date. We encourage you to review this page regularly to stay informed of any changes.
10. Contact
For any questions regarding this Privacy Policy or to exercise your rights, please contact us at the following address:
Chifa Food
Address: Office N° 32, Startup Pole, Boumerdes
Email: info@chifafood.com
Phone: +213 551821840
